Medical & Travel Assistance

Professional medical, travel and security assistance for organisations and internationally mobile travellers.

Supporting travellers worldwide through a trusted global assistance network and specialist operational capability across the Middle East. Whether travelling for business, humanitarian operations, education or leisure, our experienced Operations Centre provides practical human support before, during and after every journey.

Trusted Regional Operational Partner

Stratum Global Risk is a specialist provider of Middle East medical, travel and security assistance, supporting organisations and internationally mobile travellers worldwide.

Trusted by many of the world’s leading global assistance and response organisations, we provide regional operational support across Jordan, Saudi Arabia, the United Arab Emirates, Iraq, Lebanon, Syria and the wider Middle East whilst coordinating assistance globally through our international provider network.

Our bilingual Operations Centre combines regional expertise with global capability, enabling us to support travellers wherever their journey takes them.

When Travel Doesn’t Go to Plan

Whether you’re travelling for business, humanitarian operations, study or leisure, unexpected situations can arise anywhere in the world. From medical issues and travel disruption to security incidents and emergency coordination, Stratum Global Risk provides practical medical, travel and security assistance before, during and after every journey.

Working alongside a trusted global assistance network, our experienced Operations Centre helps travellers access the support they need quickly, professionally and wherever they are in the world.

Global Capability. Regional Expertise.

We support organisations and travellers worldwide.

Our specialist operational capability across the Middle East enables us to provide exceptional medical, travel and security assistance throughout one of the world’s most operationally demanding regions whilst coordinating support globally through our trusted international provider network. This combination of global capability and regional expertise enables us to deliver practical, responsive and professional assistance wherever your people travel.

Why Stratum Global Risk?

Organisations choose Stratum Global Risk because they require more than a traditional assistance provider. Our combination of global reach, specialist Middle East expertise and experienced human support enables us to coordinate practical assistance wherever people travel. Trusted by many of the world’s leading global assistance and response organisations, we understand the importance of timely decision-making, local knowledge and dependable operational delivery.

Whether supporting a multinational corporation, humanitarian organisation, educational institution, travel management company or individual traveller, our objective remains the same: providing professional assistance before, during and after every journey.

Our Services

Medical Assistance

From identifying appropriate medical facilities and coordinating appointments to supporting ongoing medical cases and repatriation arrangements, we help travellers access timely, appropriate care wherever they are in the world.

Travel Assistance

Travel disruption can occur at any stage of a journey. Our team provides practical support ranging from travel disruption coordination and destination guidance to lost travel documents, transportation assistance and local logistical support.

Security Assistance

Whether responding to a developing security incident or providing trusted regional advice before travel, we help organisations and travellers make informed decisions through practical support, travel intelligence and experienced operational coordination.

24/7 Operations Centre

Our bilingual Operations Centre provides around-the-clock human support, coordinating assistance through a trusted international provider network while maintaining specialist operational capability across the Middle East.

Accessing Our Services

Medical & Travel Assistance is available through a range of flexible service models designed to support organisations, partners and internationally mobile travellers. These include corporate assistance programmes, strategic partnerships, travel management partnerships and individual memberships through Global Traveller.

Global Traveller is our membership platform, providing eligible members with access to medical, travel and security assistance, travel intelligence and 24/7 operational support through a single annual membership.

Learn More About Global Traveller →

Travel With Confidence

Professional assistance is about more than responding to emergencies. It’s about giving travellers and organisations the confidence that experienced support is always within reach.

Discuss travel risk management and assistance services

To discuss medical and travel assistance services, travel security or operational support requirements for internationally mobile personnel, contact our team.